Cookies are small files that are put onto your device when you visit websites like ours. We use cookies in order to collect information that helps us improve your user experience.

The cookies we use are not used identify you personally. We will not sell your information to any third parties.

If you don’t want cookies, you don’t have to have them! Here’s how to disable cookies in Chrome. You can also use free third-party programs like Spybot to block cookies.

If you do block cookies, some elements of our site might not work so well.

We use cookies to do the following:

• See which of our pages you visit
• Enable retargeting adverts
• Allow you to share our pages through social networks such as Facebook

By continuing to use our website, you agree to our cookie policy.

Your Privacy

We collect personal data when you use this website. Some of the personal data is freely provided by users, whilst some of it is collected automatically.

The data that we collect includes the following:

• Usage data
• Email address
• First name
• Last name
• Phone number
• Company name
• IP address

We use this data to do the following:

• Improve our website by analyzing user behaviour
• Contact our users
• Interact with our users on external social networks and platforms

If any other data collection occurs, it will be described at that point. EPIC Risk Management is not responsible for any third-party data submitted by users.

How and where your data is stored

At EPIC Risk Management, we use and store your data according to the Data Protection Act and take reasonable security measures to prevent your data being accessed by unauthorised individuals.

Your data will be stored on our secure servers. Your data may also be accessed by employees while they are not in Europe. Your data is stored for no longer than necessary.

Keeping your data safe

The internet is not 100% free from security risks. While we take security very seriously, we cannot guarantee that your data is secure. Any data that is sent to us is done at the user’s own risk.

Your data and the government

We may be legally obligated to hand over your data to public authorities.

Your rights

You have the right to ask us what information we are storing about you. We may charge you for this service.

Links to other websites

This privacy policy only applies to this website. You should be aware that although we link to third-party websites, they have separate privacy policies unaffected by our own. If you come to the EPIC Risk Management website via a link from a third party website, they may also send us personal information about you.

Changes to our privacy policy

We reserve the right to change our privacy policy at any time. Changes will be listed here and you are advised to check this page often for updates. If you do not approve of a change to our privacy policy, you should stop using our website immediately.

By continuing to use our website and freely submitting your data to us, you agree to our privacy policy.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

• F24_autoID
• F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
• A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.