Matt’s excellence will be key to EPIC’s new projects in 2025

Every successful team needs an unsung hero who prefers to conduct their work away from the limelight, and at EPIC Global Solutions, that person has been identified as our digital learning consultant, Matt Mason.

Matt has a big roll to play in the development and roll-out of some exciting new digital delivery from EPIC in 2025, and that has been a key focus area for him in the back end of 2024, as the company looks to provide new and innovative ways to help share our gambling harm prevention method.

However, the understated and fuss-free way in which he has already put so many of the project’s building blocks in place has won admiration from across the team, securing him one of the five accolades at the inaugural EPIC Values Awards, which identified the five team members who best espoused the company’s values of Authenticity, Excellence, People, Integrity and Collaboration.

“Matt is the official ‘unsung hero’ of EPIC and that’s a hill I’m prepared to die on,” wrote one colleague in their nomination for Matt to win this title.

“His work is always absolutely outstanding and is integral to the future of this organization. What he achieves, in the tight timeframes he always has  to face, is nothing short of astonishing.

“Like any technical role, I have no doubt we, as his colleagues, have little real understanding of the demands he faces. I’ve never worked with anyone who does what he does with so little fanfare and recognition for it – which is why I really hope he wins this!”

Such is Matt’s personal desire to remain out of the public eye, relatively few clients will have encountered Matt face-to-face, but they will have most likely benefited from a training module or an educational video that he brought to life. He did, however, play a key role in a recent extensive recording session with a large proportion of our team in Dallas, TX, which will generate some fantastic content for the benefit of our US audiences in the new year, working closely with a high quality production company to generate eye-catching content.

“You won’t ever see a lot of Matt in person, but you will get a lot out of him when you engage with him,” explained another colleague.

“In those rare moments when you get chance to spend time with him, he’s a great person to talk with one-to-one, with warmth and empathy alongside a mischievous dry sense of humour.

“However, he does his best talking from the comfort of his quiet and calm work surroundings, where he can maintain his focus on producing excellent content and platforms that our audiences find easy to access and impactful to engage with.

“That’s where Matt’s real quality shines through and we’re lucky to have him – as are the people who use his creations to learn about the issue of problem gambling without ever knowing the crucial contribution he’s made.”